Terms of service
Terms and Conditions
Sofas 24 Limited
Effective Date: February 1, 2022
Company Information
SOFA HUB LTD
Registered in England and Wales
Company Number: 15305823
VAT Registration Number: 03301333841
Registered Office: 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX
Email: hello@sofas24.co.uk.
These terms and conditions outline the rules for using our website.
1. Accessing Our Website
1.1 Acceptance of Terms
By accessing or using our website, you agree to these terms and conditions. If you do not agree, please refrain from using our site. We recommend printing a copy of these terms for future reference.
1.2 Site Availability
Our site is provided free of charge. We do not guarantee uninterrupted access and may suspend or withdraw the site for operational reasons. Reasonable notice will be given whenever possible.
1.3 User Responsibilities
- You must ensure that all users accessing our site through your internet connection comply with these terms.
- Our website is intended for users in the UK, and we do not guarantee its appropriateness in other locations.
1.4 Account Security
- If you create an account, you must keep your login credentials confidential.
- We reserve the right to disable accounts if security policies are violated.
- If you suspect unauthorized use of your credentials, notify us immediately at hello@sofaworlduk.com.
2. Intellectual Property Rights
We own or license all intellectual property rights in our website and its content.
- You may download or print extracts for personal use but cannot modify, distribute, or use content commercially without our permission.
- Any unauthorized use of our content will result in immediate termination of your access.
No Web Scraping or Data Mining
You must not use automated tools (e.g., bots, spiders) to extract data from our website.
3. Information and Content
3.1 General Information
Our website provides general information only and should not be considered professional advice. Please seek appropriate consultation before making any decisions based on site content.
3.2 User-Generated Content
We are not responsible for content posted by users, including images and comments.
- If you upload a photo and wish to remove it, delete any associated hashtags or contact us at hello@sofaworlduk.com.
- If you find content violating our terms, report it to us for review.
3.3 Content Accuracy
While we strive to keep our information up to date, we do not guarantee accuracy, completeness, or timeliness.
4. Website Changes
We may update our website to reflect business changes and user needs. We will provide reasonable notice for significant modifications.
5. Transactions and Purchases
When you purchase products or services through our site or over the phone, our separate Terms and Conditions of Sale apply.
6. Liability
6.1 Business and Consumer Users
- We do not exclude liability where unlawful, including death or personal injury caused by negligence.
- Different limitations apply when purchasing products, as outlined in our Terms of Sale.
6.2 Business Users
We are not liable for:
- Loss of profit, revenue, business, or savings.
- Business interruptions.
- Loss of goodwill or reputation.
- Indirect or consequential damages.
6.3 Consumer Users
- Our site is intended for personal use only. We are not responsible for business-related losses.
- If digital content damages your device due to our negligence, we will offer repair or compensation.
7. Security and Misuse
- We do not guarantee our site is free from viruses or malware.
- You must not introduce harmful material (e.g., viruses, trojans, worms).
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Unauthorized access attempts (hacking, data breaches) are strictly prohibited.
8. Links to and from Our Site
8.1 External Links
We provide third-party links for informational purposes only. We are not responsible for the content or security of external sites.
8.2 Linking to Our Site
- You may link to our homepage in a fair, legal manner that does not harm our reputation.
- You must not suggest endorsement where none exists.
- We reserve the right to withdraw linking permissions at any time.
9. Social Media and User Accounts
9.1 Social Media Content
- Our social media accounts operate under platform-specific policies in addition to our Acceptable Use Policy.
- Any posts that damage our reputation or falsely imply endorsement may be removed.
9.2 Online Accounts
- You must be at least 18 years old and a UK resident to create an account.
- Your account details must be accurate and kept up to date.
- We may suspend or disable accounts if terms are violated.
10. Acceptable Use Policy
10.1 Prohibited Uses
You must not use our site for:
- Illegal or fraudulent activities.
- Uploading harmful, abusive, or misleading content.
- Harassment, bullying, or discrimination.
- Unauthorized advertising or spam.
- Introducing viruses or hacking attempts.
10.2 Uploading Content
- Content posted to our website or social media must comply with our standards.
- We may remove or disclose content that infringes on legal rights.
10.3 Content Standards
User contributions must:
- Be accurate and lawful.
- Avoid defamation, obscenity, discrimination, or incitement to violence.
- Not impersonate others or misrepresent facts.
We reserve the right to determine whether content violates our policies and take necessary action.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at hello@sofas24.co.uk.
Contact form
Get In Touch!
We'd love to hear from you - please use the form to send us your message or ideas.
Phone: 0330 1333841
Mon to Friday - 9-5pm
Email: hello@sofas24.co.uk
27 Old Gloucester Street, London, United Kingdom, WC1N 3AX